This policy covers how GaugeLabs Ltd, ("GaugeLabs," "we," "us," or "our") treats personal information that it collects and receives on www.gaugelabs.com.
We are not in the business of selling information about you: we use information shared with us for the sole purpose of running and improving our services. This notice tells you what information we collect, steps we take to protect and secure it, how we use and share information, and finally, how you can contact us with question or concerns
Information We Gather
GaugeLabs collects personal information when you register with us, use GaugeLabs products or services or post content on a GaugeLabs web site or blog.
GaugeLabs automatically receives and records information on our server logs from your browser, including your IP address, cookies, and the pages you request. We also collect other use information as part of our analytics services, in order to improve the service. However, we do not link such information to any personally identifiable information you submit while on our site. GaugeLabs may collect billing information if you sign up for a paid service, which may include your name, address, telephone number, credit card details, and other information that is necessary in order to process the transaction. Under no circumstance do we store any of your sensitive billing details. GaugeLabs uses information for the following general purposes: products and services provision, identification and authentication, services improvement, support, contact, research, and anonymous reporting.
Should you sign up for a GaugeLabs account we require your billing information in order to process the transaction. We will retain the last 4 digits of your credit card number and credit card type, so that you may identify that card used in the future. We do not store any other billing information, as this information is discarded after your transaction has been processed. If your subscription is auto-renewing, a recurring subscription will be created at our payment gateway, Stripe.com. Stripe.com will store your billing information on their secure payment gateway for as long as necessary to carry out the terms of your subscription. Should you cancel your subscription, your billing information will be immediately removed by Stripe.com.
All transactions are processed over an industry standard SSL/TLS connection, with a minimum of 128-bit encryption.
GaugeLabs occasionally obtains IP addresses from users depending upon how you access our web sites. IP addresses, browser and session information may be used for various purposes, including to:
Diagnose and prevent service or technology problems reported by our users or engineers that are associated with the IP addresses controlled by a specific web company or ISP.
Estimate the total number of users visiting GaugeLabs's web sites from specific geographical regions.
Help determine which users have access privileges to certain content, services or resources that we offer.
Monitor and prevent fraud and abuse.
A cookie is a small amount of data, which often includes an anonymous unique identifier that is sent to your browser from a web site's computers and stored on your computer's hard drive.
If you reject all cookies, you may not be able to use GaugeLabs services or products that require you to "sign in" and you may not be able to take full advantage of all offerings.
You can configure your browser to accept all cookies, reject all cookies or notify you when a cookie is set. GaugeLabs uses its own cookies for a number of purposes, including to:
Require you to re-enter your password after a certain period of time has elapsed to protect you against others accidentally accessing your account contents. Keep track of preferences you specify while you are using the GaugeLabs Sites, Products and Services.
Estimate and report our total audience size and traffic.
Conduct research to improve the content and services provided on the GaugeLabs Sites, Products and Services.
Information Relating to Children
Individuals under the age of 13 are prohibited from creating or using accounts through GaugeLabs.com.
Information Use, Sharing and Disclosure
GaugeLabs does not share personal information we learn about you from your use of the GaugeLabs web sites, products and services with others except as described in this policy. We do not share, sell, rent or trade personally identifiable information with third parties for their promotional purposes. GaugeLabs may use or share your personal information where it is necessary to complete a transaction, to operate or improve the GaugeLabs products and services, or to do something that you have asked us to do.
We use other third parties such as a credit card processing company to bill you for goods and services. These third parties are prohibited from using your personally identifiable information for promotional purposes.
From time to time, GaugeLabs may sponsor a promotion, sweepstake or contest. You may be asked to provide personal information including name and email address or to answer questions in order to participate. This information will be used strictly for the purpose of notifying and arranging delivery of promotional items to the person selected.
When you register for GaugeLabs, we collect user-submitted account information such as username and email address to identify users and send notifications related to the use of the service. When you post content on a GaugeLabs web site or blog, you have the ability to post content which may include personally identifiable information about yourself.
When you register for GaugeLabs Services and Products, GaugeLabs reserves the right to publish your company logo on our website for marketing purposes.
If you post personal information online that is accessible to the public, you may receive unsolicited messages from other parties in return. You should be aware that any information you provide in these areas may be read, collected, and used by others who access them.
GaugeLabs may revise, modify or update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary email address specified in your particular GaugeLabs account or by placing a prominent notice on our site prior to the change becoming effective.
Confidentiality and Security
No data transmissions over the Internet can be guaranteed to be 100% secure. Consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once we receive your transmission, we make efforts to ensure security on our systems.
We use physical, electronic, and procedural safeguards to protect personal information about you.
Your account information is password-protected.
If GaugeLabs learns of a security systems breach we may attempt to notify you electronically so that you can take appropriate protective steps. By using GaugeLabs or providing personal information to us you agree that we can communicate with you electronically regarding security, privacy and administrative issues relating to your use of our sites, products and services.
We may post a notice on our applicable web sites if a security breach occurs. If this happens, you will need a web browser enabling you to view the applicable web sites. We may also send an email to you at the email address you have provided to us in these circumstances.
Changing your Preferences and Personal Information
You can edit your account information with GaugeLabs at any time. we will retain your information for as long as your account is active or as needed to provide you services, however, please note that some personal information, primarily your contact information, may remain in our records to the extent necessary to protect our legal interests or document compliance with regulatory requirements. If your personally identifiable information changes, or if you no longer desire our service, you may correct, update, or delete such information by emailing our Customer Support at email@example.com.
You have the right to ask us at any time:
- To confirm whether we hold any of your personal data.
- To send you a copy of any personal data that we hold about you.
- To correct any inaccuracies in your personal data and to add relevant details where the personal data we hold is incomplete.
- To delete (to the extent possible) any of your personal data, where we are required by law to do so.
- To stop processing your personal data, where we are required by law to do so.
- To let you have a portable copy of the personal data we hold about you, where we are required by law to do so.
- To stop processing any of your personal data that we process on the basis of our legitimate interests and to stop sending you marketing material.
However please note that we may continue to send you service related (i.e. non-marketing) communications, such as email updates
If you have a privacy concern regarding this policy, please send us an email or write to: firstname.lastname@example.org GaugeLabs, Ltd. 20-22, Wenlock Road, London, England, N1 7GU
Last updated on April 12th, 201.6